FAQ

Where can I find the CLP details for the fragrances? You can find the CLP details on the clickable link underneath all of our fragrances. We currently are only able to offer CLP at 10% in a non-hazardous base as this is all we receive directly from our manufacturer. If you wish to obtain other varieties of CLP, please contact us at info@thefragranceoilstore.co.uk and we can send you details of CLP suppliers.

How much are your CLP labels? Our CLP labels are 45mm round and you get 20 stickers per sheet for 50p per sheet.

Do you have a Facebook group? Yes we do, click here to join our lovely group, where its a nice positive space on the internet full of makers supporting each other.

How can I contact you? The best way to get in contact is via email - info@thefragranceoilstoreuk.com. I do not check my personal page facebook messages, so if you message me on there your message may get missed.

Who do you post with? We use Royal Mail. There are two options for postage, you can choose Royal Mail 24 or Royal Mail 48. Please note these options do not mean processing time, it means how quickly your order will arrive to you once dispatched.

What is your processing time? I am to get all orders out on the same day if your order is made before 10am. When we have a higher order rate at peak times of year or when running a sale this is not always possible, but I keep everyone updated via our Facebook group if processing time is a little longer.

Can I order 5kg of fragrance? Yes, please pop us an email at info@thefragranceoilstoreuk.com with what fragrance you would like to order in that quantity, 5kg of fragrance oils have a lead time of 2-3 weeks so please bare that in mind when ordering.

What are your working hours? I work Monday - Friday from 9:00am to 5:00pm.